Bolt Launches Safety Program to Support Thai Drivers
Bolt launched "Bolt Sure," a safety program offering digital tools, financial incentives, and guidance to help Thai drivers obtain public transport licenses, with over 60,000 drivers licensed since 2024.
Bolt has launched the "Bolt Sure" program to strengthen safety standards and provide comprehensive driver support. The initiative expands assistance for obtaining public transport licenses through digital systems, financial incentives, and full-stage guidance while raising standards in Thailand's ride-hailing industry.
Bolt Thailand's General Manager Nattadon Suksiritonnanth announced that Bolt Sure enables drivers to obtain public transport licenses conveniently, quickly, and accessibly through digital tools, specialized assistance, and financial incentives, while advancing safety and service standards across Thailand's ride-hailing sector.
The Bolt Sure program builds on Bolt's commitment to supporting drivers in full legal compliance. The company has developed a dedicated driver communication channel to track license application updates, submit documents through official Bolt channels for faster verification, and receive guidance and support throughout the process.
Bolt continues promoting legal compliance through financial incentives. Drivers who obtain and upload public transport licenses to Bolt's system receive a 500-baht bonus plus special commission rate discounts—6% for motorcycle drivers and 5% for car drivers throughout July. Bolt is currently the only ride-hailing platform in Thailand offering direct financial incentives to support driver compliance with public transport license requirements.
Bolt also continues its Booster Days program through September 30, 2025, providing consultation and guidance on license application procedures and facilitating documentation and registration processes. Since launching its legal compliance support program in 2024, Bolt has invested over 30 million baht to help drivers obtain public transport licenses and register vehicles correctly.
Starting June 22, 2025, Bolt requires all new drivers to hold public transport licenses before joining the platform, aligning with the Ministry of Transport's policy to raise standards for ride-hailing service providers. Bolt has now applied this requirement to all new drivers and invites other platforms to adopt the same standards, ensuring equal support for all drivers and creating a safer, more transparent ride-hailing industry operating under uniform standards.
Results are already visible. Between January 2024 and June 2025, over 60,000 Bolt drivers obtained public transport licenses, with the company targeting 100% compliance by September 30, 2025.
"Tens of thousands of drivers across Thailand depend on Bolt to earn income and support their families," the statement said. "We believe legal compliance should not be a barrier to earning a livelihood. Bolt Sure was developed to give drivers access to tools and support to navigate the licensing process smoothly."
