True Corporation Opens War Room with AI Network Monitoring 24/7 to Support Government Subsidy Program Registration

May 21, 2569 – True Corporation announced its readiness to enhance 5G and 4G network capacity to support registration for the 'Thai Help Thai Plus 60/40' program through the Pao Tang application from May 25-29, 2569, between 6:00 AM and 10:00 PM. The company expects massive concurrent usage nationwide, particularly during the initial hours of registration on the first day, which will significantly increase data usage and mobile network traffic. True Corporation has deployed an AI-powered Autonomous Network system to manage the network in real-time, including traffic management, load balancing in congested areas, and has established a War Room to monitor signal quality 24 hours a day to ensure continuous and optimal mobile service.

Khuram Athfaak, head of network management at True Corporation Public Company Limited, stated: "We prioritize continuity and digital connection quality during all critical periods for the nation, especially government services affecting large populations. We have prepared a War Room to monitor the situation 24 hours a day, and we have enhanced our network in advance in terms of signal capacity and area coverage to support nationwide Pao Tang app registration."

True's network team analyzed behavioral data from previous registrations to plan ahead. During the first day of the 'Khon La Khrung Plus' program registration on October 20, 2568, Pao Tang app usage among True and dtac customers increased by over 2,600% compared to normal periods, with peak usage between 6:00-7:00 AM, followed by 7:00-8:00 AM, 8:00-9:00 AM, 9:00-10:00 AM, and 10:00-11:00 AM respectively, showing that many citizens waited to register from the first second nationwide.

True Corporation has established a War Room at the Business and Network Intelligence Center (BNIC) with AI to manage and monitor networks 24 hours a day. Network and IT teams will be on duty starting before registration opens on the morning of May 25 to continuously monitor system readiness, including 5G and 4G signal stability, data transmission speed, and connection security. True Corporation has also prepared additional support plans to maintain nationwide signal quality throughout the program period from June 1 to September 30, 2569, in high-traffic areas including Bangkok and various provinces by increasing signal quality monitoring and coordinating with field teams nationwide.

True Corporation recommends that citizens update the Pao Tang application to the latest version and check their mobile internet connection before registering. New users must verify their identity through Bangkok Bank and should test their readiness by trying other services within the app to ensure faster and more confident registration.