CP All Files Police Report Over Abusive Customer Incident
CP All filed a police report against a customer who verbally abused a 7-Eleven employee on July 4 after being denied concert ticket purchase, citing the need to protect staff dignity and rights.
CP All has issued a statement regarding an incident at a 7-Eleven store on July 4, 2025, where a customer used abusive language toward staff after being unable to purchase concert tickets. The company apologized for the inconvenience and confirmed it is protecting employee rights and dignity by filing a police report against the customer, while reaffirming its commitment to respectful customer service and employee safety.
After reviewing the facts, CP All determined that the language used could damage the employee's reputation and dignity. The company filed a police report to protect the employee's rights, emphasizing this action aims to uphold the principle that all staff deserve respectful treatment without harassment or inappropriate language.
CP All stressed that good service stems from mutual respect between customers and employees. The company plans to use this incident to improve service guidelines and employee care measures, creating a safe, friendly, and fair environment for all parties. The company thanked the public for their concern and feedback.
