Dusit Poll: Thais Fear Cyber Bank Losses, Distrust Government
A new Dusit Poll survey shows most Thais have less than a month's cash reserves and fear losing bank savings to cyber attacks, with over half doubting the government's ability to respond. Two-thirds worry about unauthorized transfers during system outages, and 71% demand clear compensation policies. Experts urge authorities to communicate safeguards clearly to restore public confidence.
The Dusit Poll reveals the public is anxious about money vanishing from accounts due to cyber threats, holds less than one month's cash reserves, and lacks confidence in the government's response, demanding clear compensation measures. On November 15, 2026, Dusit University's Dusit Poll surveyed 1,209 people nationwide on "How safe is money in accounts?" between November 10-13. Results show that if banking or mobile banking becomes unusable, most respondents have cash reserves lasting only one week to less than one month (34.16%). About 50.95% are quite concerned about account safety from news of cyber attacks on banks, and 47.73% are not confident in the government's handling of such attacks. In a widespread banking or payment disruption, the top worry is money lost or transferred without consent (66.42%), and 71.38% want the government and banks to urgently set clear protection and compensation measures. Dr. Pornpan Buathong, Dusit Poll Director, said the results reflect public concern over account safety if banking systems fail, affecting daily life. More worrying is that some people still have no emergency savings. Therefore, the state and banks should clearly communicate prevention measures and compensation guidelines to build confidence without causing panic.
