Makeup Artist Switched Without Notice on Graduation Day
A makeup artist was switched twice without notice on a graduate's September 3 ceremony at Suan Sunandha Rajabhat University, with the unexpected replacement's work smudging and cracking within hours, prompting the customer to warn others ab
A young woman has warned others after hiring a makeup artist for her graduation ceremony, only to have the artist switched without advance notice, with her makeup beginning to smudge and crack within hours and her hair styling not holding as expected. She has urged other graduates to be cautious when choosing makeup artists, noting that graduation day comes only once.
On September 7, Chokmin, a 24-year-old graduate of Suan Sunandha Rajabhat University, shared her experience with online news. She had contacted the makeup artist on June 23 after being impressed by their portfolio and awards, and decided to hire them to do makeup for herself and three friends on September 3.
Before booking, Chokmin carefully asked whether she would share the artist with other clients, as she did not want to be grouped with others—she was concerned about the quality of work and worried the artist would take too long and she would miss her scheduled time. The artist replied that if booked directly with them, they would personally oversee the work, so she and her friends agreed to book.
In early August, as the event approached, she messaged the artist to confirm, but noticed the artist's chat name listed September 4, even though she had booked for September 3. When she asked, the artist said they had mixed up the date and would reschedule, and offered to have their boyfriend do the makeup instead.
Chokmin and her friends asked to see samples of the boyfriend's work, and after finding them acceptable, they agreed to the arrangement without further concern.
However, on graduation day itself, the makeup artist who arrived was neither the original artist nor the boyfriend as previously discussed—and Chokmin received no advance warning of this second change.
Chokmin explained that at first, after the makeup was done, her face looked normal and she had no concerns. But after less than half a day, her face began to smudge and the makeup started to crack, as did that of several of her friends in the group. This left her feeling unconfident and forced her to wash her face and redo her makeup.
She also noted that some of the makeup products the artist used were everyday products she and her friends were already familiar with, while the artist had claimed to use counter-brand products. Additionally, the skin prep work was insufficient.
At a graduation rehearsal earlier, Chokmin had hired another makeup artist, and on that occasion her face had no smudging or cracking problems at all—despite the rehearsal involving more walking and sweating than the actual graduation day. This made her suspicious and disappointed with the results on the real day.
After the graduation day ended, Chokmin and her friends discussed what had happened before contacting the artist to talk about the incident. The artist apologized and offered to have them come to the studio for makeup shots to build their portfolio, with free makeup for any future events. However, Chokmin and her friends declined the offer, reasoning that even if they received a refund or new makeup service, they could not get back the important day that had already passed.
Chokmin emphasized that what upset her most was that she had intended from the beginning to have the artist she selected based on their portfolio personally oversee the work.
