Provincial Electricity Authority Clarifies Meter Maintenance Charges Dispute for Flooded Business
PEA addressed complaints from a Hat Yai business owner who claimed they were charged for meter maintenance after requesting disconnection due to flooding, clarifying the account was canceled and no further charges applied after February 202
On May 27, 2025, the Provincial Electricity Authority (PEA) issued a statement addressing complaints circulating on social media from an electricity user in Hat Yai district, Songkhla province. The user claimed that despite requesting to disconnect service and closing their business due to extended flooding, they continued to receive charges for three-phase meter maintenance, resulting in accumulated unpaid bills. PEA clarified that the customer had contacted them in late February 2025 requesting service disconnection. PEA charged only the minimum monthly electricity fee for January 2025 totaling 8,045.29 baht, which the customer has already paid. Regarding minimum charges from February 2025 onward after the customer's disconnection request, PEA confirmed that the account was canceled and no further minimum charges have been assessed. PEA has since removed the meter and canceled the service, while clarifying the facts to ensure the customer understands the situation correctly.
