TikTok Durian Seller Hits Back at Customer Complaint Over Worms
A Phayao durian seller clashed with a customer on social media after the buyer complained about finding worms in their purchase, with the shop owner defending their refund policy while critics suggested the complaint should have been handle
On July 17, 2025, criticism spread across social media after a Facebook user posted images of a durian purchased from a shop near the small roundabout in Phayao city center, warning others not to buy there. The customer reported finding worms inside the fruit and said the cheap price did not compensate for the poor quality and inability to eat it. The post sparked extensive comments, with some users sharing their own durian purchases—both positive and negative—while others suggested the customer should have contacted the seller directly to claim a refund or replacement before posting publicly. The shop owner, a well-known TikTok personality, responded fiercely in the comments, confirming that the store has a clear policy allowing customers to return or exchange fruit that is underripe, damaged, or of poor quality, with signage posted in the shop. The owner urged customers to contact the shop directly so the store could verify the facts and resolve the issue. Nevertheless, the exchange between the customer and the shop owner has become the subject of widespread online discussion, drawing numerous shares and comments.