Suzuki Opens Flood Care Center to Aid Affected Customers
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Suzuki has set up the 'SUZUKI FLOOD CARE CENTER' to advise Suzuki car owners facing flood problems, with a team of skilled technicians. Wanlop Trireeksang, Vice President of Suzuki Motor (Thailand) Co., Ltd., said the company has always prioritized delivering the best service to customers under the concept 'SUZUKI Cause We Care – going beyond care is understanding every need.' Following this flood incident, we understand that Suzuki car owners are worried about maintaining their vehicles after the disaster, so Suzuki has established the consultation center staffed by expert technicians to provide initial advice on caring for Suzuki cars after flooding, coordinate bringing vehicles to service centers, and follow up on repair work to reduce damage and offer timely assistance. Important advice for customers whose vehicles have been flooded: do not start the engine or attempt to drive the car themselves if unsure of the damage; they can contact officers to obtain advice before taking any action to prevent further damage and ensure maximum safety. Suzuki has joined forces with its dealer network and service centers in the area, ready to facilitate vehicle inspections and repairs to the highest standards. Moreover, Suzuki is providing relief measures for flood-affected customers, offering special discounts on genuine Suzuki parts and participating chemicals according to company conditions, which customers can avail at participating Suzuki service centers. For Suzuki car owners experiencing flood damage, they can request basic vehicle care advice from the expert technician team by phone at Suzuki Motor (Thailand) Co., Ltd. on 08-9813-9903, 09-2269-4983, 06-1386-0838, and 08-1936-7655, available Monday to Friday from 08:00 to 19:00. If assistance is needed outside these hours, they can contact the SUZUKI Cause We Care Customer Service Center at 1800-600-900, available 24 hours a day starting September 29, 2026, until the flood situation subsides. Suzuki wishes to join in delivering great encouragement to flood victims, including all Suzuki car owners affected by this event, and is committed to helping and facilitating through every channel to ease hardship, restore vehicles to usable condition, enable confident driving, and stand alongside Thais to overcome this crisis safely.
