Thai Shopper Gets Android Phone Instead of iPhone 17 Pro Max
A Thai buyer paid nearly 50,000 baht for an iPhone 17 Pro Max online only to receive an Android phone instead, with the seller ignoring refund requests.
A Thai consumer has issued a warning after ordering an iPhone 17 Pro Max for nearly 50,000 Baht through a popular shopping app, only to receive a phone running on Android. The incident was shared by a member of the We Are Consumers Facebook group, who posted photos of the product and described the experience as a case of receiving an item that did not match the advertised product.
According to the post, the customer believed they had ordered an Apple iPhone but discovered after turning on the device that it was running the Android operating system. The customer said the amount paid was nearly 50,000 baht and that they had already submitted a request for a refund and returned the product.
The customer contacted the seller saying "What did you send me?", "I ordered Apple but got Android", and "I'm losing it", but received only automated replies from an AI system saying "Hello, we are glad to serve you." The seller has reportedly not responded to the refund request.
The consumer shared the incident as a warning to others to exercise caution when purchasing expensive electronic devices through online platforms.