Woman Shocked by Electric Shock in Jacuzzi at Pool Villa
A woman received an electric shock while using a jacuzzi at a Phetchaburi pool villa in late July, alarming her when the manager dismissed her concerns and claimed no one had ever been shocked there before.
A woman has shared her frightening experience of receiving an electric shock while bathing in a jacuzzi at a pool villa, issuing a public warning. She revealed the facility manager's troubling response: "How could electricity cause a shock? No one has ever been shocked here before." On August 3, 2569, a consumer group member recounted the incident from July 25, when she was enjoying a company outing with her husband and 10-month-old child at a pool villa in Phetchaburi province.
The pool villa's bathroom was equipped with a large jacuzzi suitable for the whole family. Around 9 p.m. on July 25, after soaking once and washing her hair, she went to adjust the hot and cold water taps for another bath. During the first tap adjustment, she felt what seemed like an electric shock on her hand, but wasn't certain. On the second attempt, however, she clearly felt a strong current running from her hand to her arm and immediately retreated, calling for her husband.
She took shelter near the toilet where her phone was located and called for help. Her husband rushed out of the bathroom and, standing back, attempted to kick near the water surface and confirmed the electric current was present. He immediately summoned coworkers, the housekeeper, and the villa owner to turn off the running water and cut the power.
Around 10:20 p.m., the villa manager arrived and helped switch off the circuit breaker to stop the electrical current before inspecting the bathroom. The guest requested the facility use a testing device to verify the electrical leak, but the staff declined, saying they believed there was definitely a fault. After repairs, the manager explained that water had splashed onto the water heater unit beside the tub—the area was covered by a bag containing wet patches—and he unplugged all electrical outlets nearby, then disabled the circuit breaker for that section and instructed guests to use the downstairs bathroom instead.
What upset the woman most was the manager's comment around 11 p.m.: "How could electricity cause a shock? No one has ever been shocked here before." She felt her experience was being dismissed despite her genuine fear and trauma. Her husband countered that if the manager didn't believe them, he could turn the breaker back on and touch it himself. The manager then fell silent and said nothing further before they went to check the breaker.
Afterward, the couple attempted to contact both the booking agency and the villa owner to demand a clear explanation of what had happened.
