Education Ministry Launches Complaint Platform for Teachers and Students
Thailand's Education Ministry is launching a complaint platform via Traffy Fondue by September to allow teachers, students, and staff to report grievances and safety issues directly to the ministry.
Deputy Education Minister Akkanat Kankaewkittinan, acting director of the Education Ministry's Rights Protection and Freedom Center, announced progress on establishing a center for rights protection, freedom, and safety in schools. The complaint system through the Traffy Fondue platform will complete development and testing by September, enabling teachers, students, and education staff to report issues, grievances, or seek assistance directly and quickly from the Education Ministry.
Currently, all divisions are working on staff allocation adjustments, with the entire process expected to be completed within two months. The Education Ministry is also prioritizing legal and regulatory updates to align with current conditions. It has tasked the Teachers Council Secretariat and the Teacher and Education Personnel Committee to review and revise rules, regulations, and announcements that have been in effect since 1999 but no longer match modern social contexts. These changes aim to streamline complex procedures and strengthen disciplinary penalties, particularly for teachers or education staff who commit serious offenses, violate ethics, or harm students and institutions, allowing swift disciplinary action, investigations, and license suspension without delays or inequities.
Regarding teacher workload reduction efforts, the Education Ministry has established a subcommittee dedicated to the issue. The committee is currently studying details and gathering information to develop comprehensive guidelines. After the first phase received positive feedback, the second phase will compile proposals for Education Minister Prayut Chantorayong to consider and approve.
