Health Ministry Orders Investigation into Doctor App Fraud Claims
The Health Ministry is investigating unauthorized medical service claims in the Mor Phrom health app after users reported fake hospital visits in their records, with one complaint showing visits to a Pathum Thani facility the person never a
Health Minister Pattana Promptpattana announced on July 27 that his ministry is investigating complaints from citizens who discovered unauthorized medical service usage in their Mor Phrom app records. One complainant found two visits to a Pathum Thani hospital listed in their app history despite never visiting that facility or seeing a doctor there. The minister explained that the Mor Phrom app continuously receives and updates data from healthcare providers and displays it on users' phones. If users find incorrect information, they can report it to the app, which will delete the visible entry while keeping backend records for investigation purposes to determine whether the error resulted from data entry mistakes or identity fraud. Pattana stated he has already ordered an investigation and expects to assess the data within one to two days, though additional cases can be reported at any time. The ministry is also coordinating with the National Health Security Office and private hospitals to cross-reference data.
