Parliament Health Committee Probes Doctorready App Data Errors
Parliament's health committee is investigating widespread data errors in the Doctorready medical app, including incorrect treatment records and medication histories affecting patients since 2561. The Public Health Ministry has two weeks to
On August 5, 2569, at Parliament, Sakoltee Patthiyakul, a Democrat Party list MP and vice chair of the parliamentary health committee, received complaints from affected patients regarding inaccurate medical data in the Doctorready app system. The complaints cover incorrect treatment records, health screening information, disease diagnoses, and medication histories, with some cases involving billing and medication charges dating back since 2561 to the present.
Sakoltee stated that the committee will invite affected patients to testify and will also summon Public Health Minister Pattana Prompattanapanit for information. The Public Health Ministry indicated a two-week investigation period, with further clarity expected at the committee meeting on August 27.
"This problem has damaged public trust in the government, and we must find whoever is responsible, whether the data entry errors were intentional or not," Sakoltee said.
Raphasit Phattarasiraichaisin, vice chair of the Justice Recovery Foundation, stated that patients have been harmed by erroneous data in both the Doctorready app and government systems. The foundation previously filed complaints with the Public Health Ministry and is now bringing additional complaints to the health committee to investigate all related dimensions, including inviting the Public Health Minister, permanent secretary, public health officials, the app developers, and the Personal Data Protection Committee to clarify their roles.
One affected patient reported that after the incident, his mother was threatened by hospital staff over the phone to prevent him from filing a case or making complaints, causing the family to fear for their safety.
