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National

State Welfare Card Appeals Require Office Visits, Not Just Online

Rejected State Welfare Card applicants must visit government offices in person after submitting online appeals, not just apply digitally as initially suggested. The Finance Ministry says people denied benefits need to present documents to r

State Welfare Card Appeals Require Office Visits, Not Just Online
18 Jul Khaosod

The Finance Ministry has announced 9.51 million people approved for the 2025 State Welfare Card, while 9.31 million were rejected. The appeal process has created widespread frustration after journalist Srayut Sutasnachintha highlighted the confusion on social media. Applicants were told they could submit appeals through multiple online channels—the state welfare registration website, the Thangarad app, the Pao Tang app, or the five state-owned banks—but the process does not end there.

According to the Finance Ministry, rejected applicants must submit their appeal online and then take relevant documents to the appropriate government agencies. The specific reason for rejection determines which agency to contact: the Transportation Department for vehicle ownership issues, the Land Office for property-related rejections, or the Department of Internal Administration for other reasons. Applicants can view their rejection reasons in the appeal system to identify the correct office to visit.

The Transportation Department has called for an urgent meeting due to the high volume of cases being submitted and is coordinating with the Finance Ministry for additional details. Applicants whose rejection was based on vehicle ownership are being urged to file their appeals quickly.

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