Thai Airways Approves Compensation for Flood‑Affected Passengers
Thai Airways has approved compensation for passengers affected by heavy rain and flooding between September 26 and 30. The measures apply to travelers with delayed or cancelled flights and those with delayed baggage, with claims handled case‑by‑case. Passengers can file claims online or at the airline’s Customer Care Center in Bangkok.
Thai Airways announced that the compensation covers passengers whose flights were delayed or cancelled, as well as those who experienced delayed baggage. Claims can be submitted online at the Thai Airways flight‑disruption page or in person at the Customer Care Center on the first floor of Building 3 at the airline’s headquarters on Vibhavadi Rangsit Road in Bangkok, open daily from 08:30 to 16:00. The airline said it will process claims promptly and keep passengers informed of the outcome.