Durian Vendor Defends Quality After Worm Complaint Goes Viral

A dispute between a customer and a well-known TikTok durian vendor in Phayao has gone viral after a disappointed buyer posted on Facebook warning others not to purchase fruit from the roadside stall, claiming to have found worms inside a durian. The vendor responded by pointing to a clearly displayed sign stating that customers could claim a replacement for any defective fruit.

The controversy began when a Facebook user shared photographs and an account of buying durian near a roundabout in central Phayao, saying the fruit was inedible and a waste of money. "Don't buy it under any circumstances," the customer wrote, alleging the durian contained worms and tasted terrible despite costing significantly more than ordinary fruit.

The post quickly drew hundreds of comments. Some Facebook users shared their own experiences buying durian, both good and bad, while others argued the customer should have contacted the seller first before posting publicly.

The stall owner, a TikTok personality, defended her business in the comments section. She disputed the customer's claim, noting that the pale flesh indicated the durian was unripe, and questioned why the customer accepted a replacement while still publicly complaining. The vendor emphasized that the shop had a clear policy allowing customers to return durians for any quality issues and that signs explaining the policy were prominently displayed at the stall. She urged customers to contact the shop directly so staff could inspect the fruit and resolve problems, rather than posting complaints online.

The exchange quickly became a topic of widespread online discussion, with the post being shared across social media platforms and generating hundreds of comments from observers.