Regional

Phuket Airport Teams With Thai Airways to Return Delayed Luggage

Phuket Airport and Thai Airways are working together to return delayed luggage that accumulated since September 26, 2026, offering free sorting and delivery until all bags are returned. A coordination point has been set up at the airport, and passengers can track their baggage via phone or WhatsApp. The effort aims to reduce passenger inconvenience and worry.

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On October 1, 2026, Phuket Airport teamed with Thai Airways to help passengers impacted by luggage that had piled up since September 26, 2026. The two organizations are working closely to sort and deliver the baggage as quickly as possible, mobilizing staff to reduce passenger distress. Vice Commander Chananan Rodkul, acting deputy director of Phuket Airport’s Operations and Maintenance, and the airport management team are on site monitoring operations and have established a coordination desk to speed up the sorting and return process, with staff continuously working alongside Thai Airways. Passengers who have not yet received their baggage can contact Thai Airways staff to confirm delivery details or arrange personal pickup at the luggage‑tracking desk in the arrivals hall, first floor, international terminal, Phuket Airport. Updates and inquiries can be made by calling 076-351217 or messaging WhatsApp at +66 86 496 1707. Phuket Airport and Thai Airways apologise for the inconvenience and concern caused, and pledge to continue tracking and delivering the luggage until the process is complete.

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