Civil Servants to Receive Salaries Via PromptPay From May 2027
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The Comptroller General's Department has adjusted the e-Payroll system so civil servants and permanent employees receive salaries via PromptPay linked to national ID numbers, effective May 2027. Registration deadline is December 30, 2026.
Director-General Patricia Mongkhonwanit announced that under the National e-Payment policy to modernize payments for efficiency, transparency, and security — supporting the shift to digital government — the department is changing the direct salary payment system (e-Payroll) from bank account numbers to PromptPay registered with national ID numbers.
The new system begins paying civil servant salaries and permanent employee wages from May 2027 onward, excluding pension payments for now.
Registration conditions: any bank may be used, but loan holders must be cautious. Civil servants and permanent employees must register PromptPay with their national ID through bank-designated channels, selecting their preferred bank and account. However, those with loans tied to the bank currently receiving their salary should register PromptPay with that same account to prevent impact on debt management. Loans to review include: Krungthai Thanawat and multi-purpose loans for government personnel from Krungthai Bank; Benefit Plus unsecured welfare loans from TMBThanachart Bank; Salary Pay loans for government personnel from Government Savings Bank; Bualuang Payroll loans and Bualuang Warm Heart loans from Bangkok Bank. Loans with MOUs such as housing installment loans and cooperative debts are excluded.
After registering, employees must submit confirmation of their PromptPay registration with national ID to their parent agency for verification against e-Payroll data. Department-level agencies must report completed registrations to the Comptroller General's Department by December 30, 2026.
The Director-General stated that replacing bank account numbers with national ID numbers aims to enhance payment security, protect personal data, reduce financial data storage, and lower risks of data leaks or corruption via account number manipulation. It also supports identity verification per financial institution standards, increasing trust and preventing impersonation or fraud related to account changes.
