Pool Villa Guest Warns Of Safety Hazards After Child Injured
A 6-year-old suffered deep foot lacerations requiring 30 stitches at a luxury pool villa after striking a sharp pool edge, prompting her parents to warn others about inadequate maintenance and safety hazards at the property.
A parent has issued a public safety warning after their 6-year-old daughter suffered a serious injury at a luxury pool villa in July. After checking in to the nearly 10,000-baht-per-night property, the parent immediately noticed multiple maintenance problems including cracked walls, damaged mosaic tiles around the pool, and other repairs needed throughout the villa.
About an hour after the child entered the pool while wearing a life jacket, her left foot struck the pool's edge, which was sharp enough to cause deep lacerations to her middle and little toes—nearly reaching the tendon. She required 30 stitches at a hospital 14 kilometers away. Since the child has a pre-existing heart condition, the family was unable to use general anesthesia and she had to remain conscious during the procedure.
When the family returned to the villa that evening, the manager offered only free breakfast and a late checkout. After contacting Agoda and the resort owner, the resort eventually waived the accommodation fee for the night and offered one free night's stay, which the family declined. The parents requested the resort cover at least some medical expenses and associated costs, including daily wound care over two weeks and time off work, but the resort refused, stating the waived accommodation was their final offer.
The parent shared this account not seeking sympathy but to warn other families with young children considering pool villa accommodations to carefully inspect safety conditions, particularly around swimming areas.