Thai Airways Flight Returns to Shanghai After Cockpit Windshield Cracks
Thai Airways flight TG663 from Shanghai to Bangkok made an emergency return to Shanghai Pudong Airport on November 4 after pilots discovered a crack in the left cockpit windshield. The Boeing aircraft landed safely with no injuries reported among passengers or crew. The airline provided hotel accommodation, arranged alternative flights, and upgraded aircraft for subsequent services to handle displaced travelers.
On November 4, 2026, Thai Airways clarified the situation regarding flight TG663 on the Shanghai–Bangkok route, which returned to its departure airport. According to media reports, flight TG663 from Shanghai to Bangkok on November 4 turned back and landed at Shanghai Pudong International Airport in China after a crack was discovered in the cockpit windshield.
Thai Airways Public Company Limited stated that the flight departed Shanghai at 08:08 local time. During the flight, pilots detected a crack in the left-side cockpit windshield and decided to return the aircraft to the origin airport following safety procedures. No injuries were reported from the incident.
The company has arranged accommodation for affected passengers and crew and coordinated with partner airlines to transfer passengers. Additionally, aircraft for flights TG662 and TG663 on November 5, 2026, have been changed to larger planes to accommodate transferred passengers and facilitate their travel.
The company reiterated that it places the highest importance on passenger and crew safety and apologized for the inconvenience caused.
