AIS Mobilizes Network Resources for Northern Thailand Floods

AIS has mobilized its intelligent network infrastructure to respond to severe flooding in northern Thailand, establishing a 24-hour operations center and deploying mobile base stations and communications equipment to support relief efforts in Nan Province and surrounding areas. Heavy rainfall has caused flash flooding and water overflow, particularly in Pua District, where rapidly rising water levels have impacted homes and roads across multiple districts. AIS has assembled engineering and technical teams to maintain mobile networks and home internet service while providing communications equipment to relevant agencies supporting disaster relief.

The company has enhanced communication system continuity measures to support residents, rescue personnel, and disaster relief organizations through several key initiatives:

• Operating a round-the-clock operations center to monitor and manage mobile networks, home internet, transmission systems, and base stations in at-risk areas in real time.

• Deploying mobile base stations and field teams to boost network capacity in affected areas, strategic locations, and areas with heavy usage, standing ready to enter areas immediately once routes are safe.

• Strengthening backup power systems by preparing generators, fuel, and backup equipment for primary base stations in case of power failures.

• Monitoring critical facilities including hospitals, incident command centers, evacuation centers, shelters, relief points, and staff work areas.

• Using artificial intelligence and IoT to support network management, analyze usage volumes, and optimize network performance, while preparing to install water-level monitoring equipment at vulnerable points and tracking weather conditions, electrical systems, and base station accessibility.

• Coordinating with local agencies to share information and support communications in cooperation with the Department of Disaster Prevention and Mitigation, government offices, local administrative organizations, rescue units, and civil society.

• Supporting the JIC center's communications by providing AIS 5G CPE routers to the Region 3 Public Relations Office to strengthen the news team and emergency communication capabilities for monitoring and reporting flood situations in Nan Province.

AIS will closely monitor the situation and accelerate network recovery in case of emergencies to ensure residents can contact family, request help, and receive government information continuously throughout the flooding crisis.