Toyota Rolls Out Flood Aid Program for Affected Thai Drivers
Toyota has launched a comprehensive flood assistance program called 'Toyota Trusted Journey' to help customers whose vehicles were affected by recent flooding. The initiative includes free vehicle inspections, insurance claim support, parts discounts, and financing options for repairs or replacement vehicles. The program aims to stand beside customers from the driveway back onto the road.
Toyota advises customers to first check their vehicles within 24 to 48 hours after flooding using self‑inspection guides available via LINE Official @ToyotaThailand and Facebook Toyota Motor Thailand, or by contacting the 24‑hour Customer Center at 1486 for technical advice and emergency towing. Next, they can bring the vehicle to any Toyota service center nationwide for a free inspection. For those needing to file an insurance claim or undergo repairs, Toyota service staff help coordinate with insurance companies to prepare documents and process claims, reducing the customer’s burden. The company also offers discounts on participating parts up to 50% and on consumables up to 30%, plus 0 % interest installment plans for up to ten months when paying with participating credit cards. Throughout the process, Toyota works with relevant agencies to ensure parts availability and continuous service, aiming to stand beside every customer from the driveway back onto the road.
