Bangkok Bank to Discontinue Bualuang iBanking Service from December
Bangkok Bank announced it will discontinue its Bualuang iBanking online service effective 15 December 2026. The advance payment scheduling feature will be halted from 1 November 2026, with existing scheduled transactions automatically cancelled after the service ends. Customers are directed to use the bank's mobile banking app for all transactions, including QR code payments and cardless ATM withdrawals.
Bangkok Bank announced the discontinuation of Bualuang iBanking service effective 15 December 2026, noting that the advance payment scheduling feature will be halted from 1 November 2026. On 2 October 2026, Bangkok Bank sent emails to Bualuang iBanking users to inform them of the service termination starting 15 December 2026. The bank said that customers can still carry out all transactions through the Bangkok Bank mobile banking app, and can also use other helpful features such as QR code payments, cardless ATM withdrawals, automatic advance payment scheduling, and account locking. For those who have not yet used the mobile banking app, the bank recommends downloading it from the App Store or Play Store for greater convenience. Regarding the advance payment scheduling service via Bualuang iBanking, the bank will discontinue it from 1 November 2026, and any scheduled transactions set to take effect from 15 December 2026 will be automatically cancelled. The bank advises customers to set up their advance payments again in the mobile banking app to avoid missing any transfers or payments. For questions or assistance, please contact a convenient Bangkok Bank branch or call the bank's call centre at 1333.