Thailand Launches SHIELD Platform to Combat Scams and Trafficking
Thailand launched SHIELD, a new intelligence-sharing platform designed to combat transnational call centre scams and human trafficking networks across Southeast Asia in real-time coordination with law enforcement from 11 countries.
BANGKOK — 3 July 2026, Thai police have unveiled a new technology platform dubbed SHIELD, describing it as the world's first system developed specifically to combat transnational call centre scam syndicates and human trafficking networks through real-time international intelligence sharing.
The platform was launched on Friday at the Vithes Samosorn Hall inside the Ministry of Foreign Affairs during the closing ceremony of the second consultation meeting on preventing and suppressing human trafficking linked to cybercrime. The event was jointly organised by the Royal Thai Police and the Ministry of Foreign Affairs, bringing together frontline law enforcement officers and representatives from international organisations.
The ceremony was chaired by Social Development and Human Security Minister Nikorn Soemklang and attended by Pinsuda Jayanama, Director-General of the Department of International Organizations, Pol. Lt. Gen. Surapong Thanomchit, Commissioner of Provincial Police Region 8, Pol. Lt. Gen. Kritsada Kanjanalongkorn, Assistant Commissioner-General of the Royal Thai Police, representatives from law enforcement agencies in 11 countries and officials from several international organisations.
According to the Royal Thai Police, SHIELD is the first platform designed specifically to integrate intelligence against transnational call centre scams and human trafficking. The system enables participating agencies to exchange real-time information on scam compound locations, criminal financial networks, suspected offenders and trafficking victims, helping authorities coordinate investigations, rescue operations and cross-border enforcement more efficiently.
The launch comes as authorities continue to confront large-scale cyber scam operations linked to human trafficking networks operating across parts of Southeast Asia, particularly in border areas of Cambodia, Myanmar and Laos. Thai authorities say these criminal groups have exploited victims from numerous countries, generating billions of dollars in illicit proceeds while using neighbouring countries as operational bases and regional transit routes.
In response, the Thai government has designated the suppression of call centre scams and human trafficking as a national agenda, directing relevant agencies to strengthen prevention, law enforcement and international cooperation.
The launch also builds on discussions held during the International Conference on Global Partnerships Against Cyber-Scamming, hosted by the Ministry of Foreign Affairs in Bangkok in December 2025, which brought together representatives from 67 countries, international organisations, the private sector and civil society to strengthen global cooperation against cyber-enabled crime.
To date, Thai police said SHIELD has already been adopted by partners in 10 countries: Australia, China, India, Japan, Malaysia, Nepal, the Philippines, South Korea, the United States and Vietnam.
