Hospital Files Complaint Over False Dog Bite Post

Kantharalak Hospital has filed a formal complaint and initiated legal proceedings against a patient who posted false information about the hospital's services on social media. The patient claimed she was bitten by a dog while waiting from morning until afternoon for a vaccine injection.

The hospital conducted a thorough investigation using system logs and presented a detailed timeline of the patient's visit:

11:11 AM - Patient registered for service 11:14 AM - Triage nurse assessed patient (3-minute wait) 12:57 PM - Doctor began examination 13:26 PM - Doctor completed examination and patient left the ER (total ER time: approximately 2 hours 15 minutes) 13:54 PM - 14:16 PM - Patient processed through pharmacy 14:57 PM - Patient received injection at the vaccine clinic and left

The hospital noted that during the wait period, 12 critical and severe patients required emergency care, necessitating medical staff to prioritize cases according to standard triage protocols. The hospital emphasized that the ER wait time of approximately 2 hours was appropriate crisis management prioritizing patient safety.

The hospital stated that the misleading post damaged its reputation and demoralized medical personnel working tirelessly to care for patients. Hospital director therefore authorized representatives to file a report and pursue charges under the Computer Crimes Act against those who posted and spread the false information.

The hospital welcomed legitimate feedback through official complaint channels but urged the public to refrain from spreading false information.